The Cafe makes a great breakfast at a reasonable price - Highly recommended.
I have my lunch at least once a week from Macnab cafe, on the corner of main and Macnab. They have (had) the best greek salad around.
Today I ordered my Greek salad and a club house for my fiance, we had to wait 25 mins for my order, because they were short staffed. Being short staffed happens and I was ok with waiting because I've been coming to this restaurant for 3 years now and until today loved the staff.
However after I take it to my car to enjoy the last 5 minutes of my lunch with my fiance I discover a HUGE plastic wrap in my salad.
I go back to let her know what I found and she accuses me of putting it in my own salad!!! I said never would I ever do something like that and that's crazy to accuse a loyal customer of doing that. I walk out not wanting my money back because of the treatment and also because I was so insulted.
My fiance then comes in to speak with her and asks for the money back and that she shouldn't accuse customers of putting things in their food. She then had the nerve to say to him "What are you going to do hit me?!" and throws $40 bucks at him!! He said he doesn't want 40 he knows the food cost less then $20. The cook then came out and said to him no we didn't do that you did!!!! after that he left without any money said sorry to the other customers who were waiting and walked away.
Never have I EVER been so insulted... I always support the local guys but they are so wrong. I have been in the restaurant business for over 15 years and would never even think of treating a customer in that way. Very disappointed because I'm actually going to miss that Greek Salad.
MacNab Cafe is a Coffee Houses Restaurant in the area around Main St E and James St S, where the average rating for Restaurants as of this Thursday is 4.2 out of 5.
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This is the food page of MacNab Cafe on 25 Main Street West Hamilton ON L8P1H1.
MacNab Cafe is a new listing on food pages, updated on July 6, 2015.
MacNab Cafe is ranked #2 of 13 Restaurants in Durand Hamilton.
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